It is probably a very simple fix, that is proving very hard to find. I tried online chat with Microsoft online chat and was directed here. Help would be really appreciated as I have exhausted the support from Wacom who say clearly it is a windows 10 issue. To me there must be some priveledges that the hidden admin account has over the normal admin accounts, and somehow they are not correctly configured for the other admins and users.
#WACOM INTUOS WINDOWS 10 COMPATIBILITY MODE DRIVERS#
The drivers all report correctly installed on the other user accounts. Therefore the hardware is all ok and the drivers are installed and working for the hidden admin account. So then I tried launching the hidden admin account and it detected the intuos tablet immediately. This led me to checking the user accounts (set as administrators) so created a new user but still no tablet detected. Just to confirm windows was ok, I ran sfc and dism, and even reinstalled the spring update to make sure. we went through this with several Wacom driver versions, none fixed the "issue". That eliminated we went through support with Wacom and went through manual removal of all Wacom entries from the pcĪnd the registry. To check it wasn't hardware related both tablets pens and cables were confirmed as working by plugging them into the PC that was working. It is visible in device manager and the settings pages). Since the Autumn update One of the pc's tablet works, the other reports that no tablet is connected (even though Both PC's have a Wacom intuos Pro L tablet connected to them which worked fine for both machines. We have two pc's both running windows 10.